SECURITY SYSTEMS TECHNICIAN

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One of the country’s most selective public research universities, Clemson University serves a uniquely driven and highly accomplished student body.

Ranked consistently as one of the best national public university by U.S.News & World Report, Clemson is a science- and engineering-oriented college dedicated to teaching, research and service. Founded in 1889, we remain committed both to world-class research and a high quality of life. In fact, 91 percent of our seniors say they’d pick Clemson again if they had it to do over.

Clemson’s retention and graduation rates rank among the highest in the country for public universities. We’ve been named among the best values by Kiplinger magazine in 2013, and SmartMoney in 2012 ranked us No. 7 in student return on investment.

Our beautiful college campus sits on 1,400 acres in the foothills of the Blue Ridge Mountains, along the shores of Hartwell Lake. But we also have research facilities and economic development hubs throughout the state of South Carolina — in Greenville, Greenwood, Columbia and Charleston.

WELCOME TO CLEMSON!

Clemson is calling...are you ready to answer the call?

One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others.

Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.

So,... are you ready?

JOB SUMMARY:

This Security Systems Technician is responsible for the monitoring and maintenance of Access Control hardware to include intelligent devices such as mercury boards, controllers, access control readers, and cabinet hardware. The position also is responsible for camera hardware maintenance and installation. The technician is responsible for thorough documentation and communication of maintenance, installation, and monitoring efforts.

JOB DUTIES:

25% - Essential - Access Control Device Support: Replace old model intelligent devices with new ones per schedule set by the system technicians. Installs, configures, troubleshoots, repairs and resolves issues associated with access control intelligent devices. Devices include mercury boards, controllers, and access control cabinet hardware and electrified door hardware. Diagnose network issues with hardware and coordinate support with satellite networking departments. Works with system and hardware technicians to coordinate testing, repair, and maintenance to ensure full system functionality
15% - Essential - Preventative Maintenance: Schedules, coordinates, and performs routine preventative maintenance on over 1000 intelligent devices. Work with hardware technician team to annually replace batteries on IN120 locks and tests and repair door contacts and alarms. Compiles technical documentation and procedures for all work performed.
20% - Essential - Camera Support: Replace old model cameras and intelligent devices with new ones per schedule set by the system technicians. Mount and angle the cameras to match the original views and update new lens positions if requested by the department or PSOC. Troubleshoots, repairs and resolves issues associated with cameras. Performs diagnostics on cameras to determine the source of the issue. Works with NOC to ensure proper network configuration. Performs routine preventative maintenance to optimize performance and reliability.
20% - Essential - Door Hardware Support: Installs, configures, troubleshoots, repairs and resolves issues associated with access control doors. Devices include WiFi and PoE readers and controllers and electrified door hardware. Maintains firmware for readers and controllers to endure reliability and functionality. Also monitors doors in Genetec to ensure health of readers and controllers and their communication with the network and diagnose issues with this function.
20% - Essential - Customer Service: Compiles support data to track issues, trends and patterns that can be used to enhance customer experience. Documents work performed and provides customers with timely status reports to keep apprised efforts to resolve issues. Communicates thoroughly and effectively with effected parties such as BSC's, housing coordinators to ensure proper knowledge of all issues that are found.

MINIMUM REQUIREMENTS:

Education - High School or Equivalent - experience in access control and video systems, installation, operation, repair, or related systems
Work Exp 1+ years

PREFERRED REQUIREMENTS:

Education - 1st Bachelor's Degree - computer science, mechanical engineering, or a related area.
Work Exp 2+ years

RESPONSIBILITIES

JOB KNOWLEDGE
Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

50% - Stand for prolonged period
40% - Sit (stationary position) for prolonged period
30% - Walk or move about
50% - Use hands or feet to operate or handle machinery, equipment, etc
25% - Position self to accomplish task (i.e. stoop, kneel, crawl)
50% - Communicate, converse, give direction, express oneself
50% - Recognize or inspect visually
20% - Move, transport, raise or lower
40% - Perceive, observe, clarity of vision

WORKING CONDITIONS:

40% - Exposure to heat or cold
30% - Electrical hazards

WORK SCHEDULE:

Standard Hrs: 37.5

COMPENSATION INFORMATION

Expected Salary Range ($ 46,655.00 - $60,000.00)

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

ESSENTIAL PERSONNEL LEVEL

Essential Level 2 employee
Required to maintain/resume essential support functions, deliver direct care services, and/or provide recovery support before normal operations resume. Some positions in this category may be required to work remotely or be on-call.

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

September 26, 2024

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.