RECORDS ANALYST II

Clemson is calling...are you ready to answer the call?  

One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. 

Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.

So,... are you ready?

Utilizes computer programs and processes to manage data and pre-matriculation immunization requirements. Schedules appointments by walk-in or telephone for Student Health Service  Providers. Updates demographics, enters insurance information, and verifies student eligibility. Authorizes claim tickets and collects co-pays. Performs other duties as assigned.

30% - Essential - Medical Clearance Processing: Completes medical clearance processing both manually and electronically to comply with pre-matriculation requirements. Performs acknowledgement, verification and data entry of immunization documentation required by the University that is received by fax, mail, or image upload. Sends notifications of noncompliance to students via secure message and email. Staffs student orientations and works with other departments and programs on campus to ensure immunization requirements are communicated to new, and transfer students.
30% - Essential - Registration: Performs check in and scheduling functions for patients/clients of Student Health Services (SHS). Updates patient/ client demographics, scans and enters insurance card information into PnC. Verifies student eligibility in I-Roar and adjusts student account to reflect fee paid/ non-fee paid status and counsels accordingly.  Collect patient co-payments at time of service. Manage front desk operations to ensure efficient patient flow and positive client experience. Communicates effectively with patients, visitors and staff to ensure excellent customer service.
15% - Essential - Information Management: Under the direction of the Health Information Manager ensures that only authorized individuals have access to the patient/ client health information and that all release of information requests are in compliance with HIPAA and FERPA guidelines. Maintains accurate documentation of record requests to and from Student Health Services. Assists with handling of correspondence between patients, visitors, and staff to ensure proper handling of Protected Health Information (PHI).
15% - Essential - Revenue Cycle/Ticket Authorization: Reviews, verifies, and approves billing tickets for accuracy and completeness prior to submission. Identifies and resolves discrepancies to maintain revenue cycle integrity. Collaborates with the billing staff to ensure compliance with established billing procedures, payer requirements, and organizational policies.
10% - Essential - Records Compliance: Analyzes and reviews health records for completeness and accuracy. Receives, scans and distributes confidential information in a timely manner to comply with standards of the Joint Commission and other regulatory bodies.  Helps resolve any issues with missing or misplaced documentation. Prepares requests for accounting of disclosures, restrictions, and amendments to the record.

Education -  High School or Equivalent and experience in records management, information systems, or office administration.
Work Exp 1+ years

Education -  1st Associate's Degree - Health Information
Work Exp 2+ years

RHIT Certification

JOB KNOWLEDGE
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

  40% - Stand for prolonged period
  15% - Sit (stationary position) for prolonged period
  20% - Walk or move about
   Use hands or feet to operate or handle machinery, equipment, etc
  25% - Communicate, converse, give direction, express oneself
  90% - Perceive, observe, clarity of vision

    No Work Conditions

Standard Hrs: 37.5

Expected Salary Range ($ 33,800.00 - $ 39,000.00)
 

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Normal Operations
Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

Clemson, SC

April 3, 2026

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.      

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.         

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.